Frequently Asked Questions

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Products General

How is Rope measured?
How are screws and bolts measured?

Products

How are screws and bolts measured?
What size do junior AC0085-J socks cover ?

Ordering

Why do you request payment by Bank and other stores take my credit card
Do you export to my country and how much will delivery cost?
Why do you require or prefer that my order is made to my home/card holder address?
The system has sent me my password and I want to change it to one I can remember?
What should I do if I do not receive my goods?
How is Rope measured?

Returning

How do I return an item?

Tax Free and Export

Why do you request payment by Bank and other stores take my credit card
Do you export to my country and how much will delivery cost?