Frequently Asked Questions

or search frequently asked questions:

Ordering

The system has sent me my password and I want to change it to one I can remember?
What should I do if I do not receive my goods?
How is Rope/Shock Cord/ Wire/ Non Slip Tape/ Protect Tape etc measured and can it be returned?
Why do you require or prefer that my order is made to my home/card holder address?

Tax Free and Export

Do you export to my country and what about Vat and the delivery cost?
Why do you request payment by Bank and other stores take my credit card

Returning

How do I return an item?

Products General

How is Rope/Shock Cord/ Wire/ Non Slip Tape/ Protect Tape etc measured and can it be returned?
How are screws and bolts measured?

Products

How are screws and bolts measured?
What size do junior AC0085-J socks cover ?
What, apart from £38.50, is the difference between T060 and T061 models?
Would this bracket be suitable for a Supernova
Is the Gill Speedskin Skiff Wetsuit 4613 small on size or forgiving. I’m unsure medium or large.Andrew
what are the dimensions?
Will the Allen Aerovane A71M fit a Solo mast
how long are the track on the A4272 sliding jib cleat
Hi,Have these got the thumb and forefinger cut away as in the picture? Luke
harken triple 29mm 344 what is total length? can swivel be locked in 2 positions (90deg)
is the replacement upper mast a complete mast or not