Frequently Asked Questions

or search frequently asked questions:

Ordering

The system has sent me my password and I want to change it to one I can remember?
What should I do if I do not receive my goods?
How is Rope measured?
Why do you require or prefer that my order is made to my home/card holder address?

Tax Free and Export

Do you export to my country and what about Vat and the delivery cost?
Why do you request payment by Bank and other stores take my credit card

Returning

How do I return an item?

Products General

How is Rope measured?
How are screws and bolts measured?

Products

How are screws and bolts measured?
What size do junior AC0085-J socks cover ?