Delivery Charges and Payment

*Free Delivery (3-5 Business Days)

Is available for order values over £50, below 90cm in length, below 2kg and delivered to the UK mainland. For order values over £50 to UK Islands and Highlands (inc. Northern Ireland) <2kg. This excludes returns. Note: This should not be used for urgent or time-critical orders. Certain items are excluded from free delivery that must be sent by a specialist carrier i.e. liquids, aerosols, paint, gas canisters. or are bulky/heavy i.e. multiple trolley/trailer wheels. Special orders, Sale items and items supplied direct from a manufacturer might be excluded from free delivery, we will always seek your authority before despatch/charging in these rare occasions (if it is any different from what our system has quoted).

Delivery Charges (for the UK)

We keep our delivery charges to a minimum and offer a number of delivery options so we can better meet your needs. You can easily see what a product or complete order will cost to be delivered by selecting "Delivery Estimate" on the product page or in the shopping cart. If the delivery estimate is incorrect or unsuitable, we will always contact you before proceeding. If an order is significantly over 15kg we will contact you with a revised quote before proceeding (if applicable). Please note that high value or express/priority orders (Nextday/Saturday) will require a signature.

Delivery Charges (Export)

We currently only despatch to Mainland UK, Scottish Highlands, UK Islands (excluding Guernsey/C.I., I.O.W. Northern Ireland

Despatch, Order Despatch Cut Off and Delivery Times

We guarantee to despatch your confirmed non free delivery order the same working day if we receive it before 1.00pm Monday to Friday - subject to availability and your payment authorisation for UK deliveries. Normal Next Day delivery is the next working day, this excludes Saturdays and Bank Holidays. Before 9:00AM,12:00AM and 1PM have a 1 hour tolerance to be considered late - for most carriers (including Royal Mail). If you require Saturday or Bank Holiday delivery please select the option for this, if not available please call us for advice. If you can't call us, please note in the order notes and we will advise the costs. 

Delivery of Long or Large Items

As a rule no carrier will guarantee delivery of items over 100cm, even if ordered on a Next Day, 1-2 Day service. This is because such items have to be manually sorted/handled and a suitable vehicle needs to be available for the final part of the delivery (particularly relevant when 250cm+ long). Every effort will be made to meet the schedule. Normally we do not despatch long or fragile items on Fridays to reduce the risk of damage in the carriers warehouse/vehicles over the weekend. Please make us aware of any deadline, so we can advise if this is possible.

Delivery Charges For Telephone Orders

Subsidised and Free Delivery is only available for orders placed via our website.

Items cancelled or returned for refund or exchange

If you are not completely satisfied with your goods you may return them unused and in the original condition with tags attached within 1 month of the day that you receive your order. Please state if you require a refund or exchange. In the unlikely event of a carriage free order being returned for a refund, we will normally deduct the cost of the original delivery to you from your refund. More Info

Card Payment and Security

We do charge a processing fee for the use of credit cards/PayPal - with the exception of purchases of complete boats. In this case you will always be advised of the charge so you can make alternative arrangements for payment if required. We accept credit and debit cards, plus PayPal. 

Bank Account Details for Large Payments or Overseas Payments

Please Contact Us for details