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Website Error - Secure Connection Error (SSL Error) - TalkTalk users

You have been on our website and tried to access your account or proceed to the shopping cart checkout and have been unable to. The error given is "Secure Connection Error" (or words to that effect)

We have been advise of rare occurances of this and in all cases it is TalkTalk users (i.e. the connection to the internect is via a TalkTalk ISP account). This is unrelated to our website and is a known issue with some TalkTalk customers to other websites i.e. Amazon, Waitrose etc. Basically an SSL connection is an ultra secure connection and an error will be generated if the connection is modified in anyway (either intentionally or otherwise). It is totally beyond our control and in all cases (or similar) we have investigated the issue is local.

In all cases we have reviewed our customers have been able to connect with our website via a none TalkTalk internet connection (i.e. via mobile or at work).

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