Delivery Charges (for the UK and Export)
We keep our delivery charges to a minimum and offer a number of delivery options so we can better meet your needs. You can easily see what a product or complete order will cost to be delivered by selecting "Delivery Estimate" on the product page or in the shopping cart. If the delivery estimate is incorrect or unsuitable, we will always contact you before proceeding.
Delivery Charges (Export)
For delivery outside the UK our Delivery Estimater will only show you Airmail rates. We will contact you with carrier quotes, to seek your approval for your preferred method of delivery.
Free Delivery (3-5 Days)
Is available for order values over £50, below 90cm in length delivered to the UK mainland.
|Standard item less than 90cm and delivered to the UK Mainland||FREE|
|Item larger than 100cm and less than 250cm in tube||£9.99|
|Foils or sails in box||£15.00|
|Spars Upto 250cm||£15.00|
|Spars or Sails Over 250cm||£25.00|
Card Payment and Security
We accept credit and debit cards, plus PayPal. This website will NOT process or take any payment from your Card or PayPal until your order is ready to be despatched. Our 128-bit encrypted secure server complies with all PCI requirements plus is backed by a £6,000 warranty against fraudulent use.
We guarantee to despatch your confirmed order same day if we receive it before 3.00pm Monday to Friday - subject to availability and your payment authorisation.
Due to additional security checks that are required for new customers - your order dispatch may be delayed until the following day. This is due to your credit card or debit card issuer and is beyond or control. We will always attempt to contact you by phone and/or email to seek your assitance.
Any important or relevant info regarding the order i.e. deadline, non standard delivery requirements etc should be advised in 'Special Instructions' when confirming the order. Otherwise we will send the order by the most appropriate/ economic means.
A business delivery address is preferable when your order is being sent by carrier as a signature is required upon receipt. Also, residential addresses are often more difficult to locate and as a result deliveries may be delayed.
Please note that you will be responsible for all carriage charges (to and from your address) if your order is refused or not collected from your local office.
Bank Account Details for Large Payments or Overseas Payments ;- please Contact Us for details