Card Security - 3D Secure
We take online security very seriously. Our top priority is to make sure your transactions remain 100% secure and 100% safe. We want to provide you with a positive customer experience and want you to be confident that you can order from us safely and securely. With this in mind we've secured our online payment area so that your information, such as credit card details are protected.
Our Payment Service Provider is Sage Pay, the largest independent payment service provider in the UK and Ireland. Sage Pay provides a secure payment gateway, processing payments for thousands of online businesses. Sage Pay uses a range of secure methods including encryption and 3D secure.
You can rest assured we do not store any credit card data on our servers, we simply collect or capture the credit card details in a secure environment and securely send these to Sage Pay.
All transaction information passed between us and the Sage Pay system is encrypted using 256-bit SSL certificates. You can be assured that nothing you pass to Sage Pay's servers can be examined, used or modified by any third parties.
How it works
Verified by Visa and MasterCard Securecode helps to protect your card against unauthorised use when you shop online by requiring you to enter a personal password each time you buy.
You only need to register once to create your password and during registration, you will be communicating directly with your card issuer via a secure link. We will not be able to see the information you enter and will be known only by you.
How to register
Currently, verified by Visa and Mastercard securecode, also know as 3d secure, applies to all Visa, Maestro and Mastercard cards. The following may or may not apply to you depending on the card you are using to complete your purchase.
Once you have entered your card details on the payment page and clicked the Confirm button, you will be prompted on the following confirmation page to register your card for 3D Secure (if you have yet to do so) or proceed with the transaction and enter your 3D secure password. Please be aware that the format of the 3D secure pages may vary between banks and the following is an example of what you can expect:
Once you have submitted your password the transaction will continue with the authorisation process. You will then proceed through the transaction process and either be directed to a success or failure page.
Please note if you choose not to register during the check out process, depending on your card issuer, we may not be able to process your order. This is out of our control and a different method of payment will be required to complete your order as verification is required by some card issuing banks.
For further information click on Verified by VISA or Mastercard Securecode to open a new window that will explain all of the above in more detail. This information is provided from the banks themselves