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Return Request
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Return Request Form
Return Request Form
To return an item please fill out this form completely.
Original Order Information
Order Number:
Order Date:
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Ship To Name:
Your Name:
Your Email Address:
Your Phone Number:
Ship To Postal Code:
Item to be Returned
Item Number:
Item Description:
Reason for Return
I changed my mind; didn't like
I ordered the wrong item
The item was damaged but NOT due to shipping
The item was damaged during shipping
I received the wrong item; incorrect item was shipped
Other... Please describe in the comment box below
Would You Like a Replacement?
Yes
No
Comments / Additional Information
Return Policy
Items must be returned within 14 days of receipt.
Returned clothing will not be subject to a restocking charge
Fittings and general chandlery items will be subject to a 10% or £2.50 (which ever is greater) restocking fee
Cut to length or custom made products cannot be returned
Safety related items will not normally be accepted for return - this includes (but is not limited to) flares, buoyancy bags, gas inflated life jackets. Should such a return be accepted - we may have to pass on the charge of it being inspected/retested by the manufacturer
All items must be returned in the original containers and with original labels
This is summary of our full returns policy - please see our full terms and conditions for more details
I have Read and Acknowledge this Return Policy